Our member portal and provider portal, Navinet, will be down during the following times for planned work:
- 11 p.m. on Friday, November 20, 2020 – 8 a.m. on Saturday, November 21, 2020.
- 11 p.m. on Thursday, November 26, 2020 – 1 p.m. on Saturday, November 28, 2020.
For our providers, eligibility lookups will continue to be available through Navinet.
If you need help during this time, please contact Member Services at 1-888-978-0862 (TTY 711) or Provider Services, 8 a.m. to 8 p.m., seven days a week. Thank you for your patience.