How to contact us when you are asking for a coverage decision about your Part D prescription drugs:

Fill out the Request for Medicare Prescription Drug Coverage Determination form (PDF)Opens a new window.

Fax, expedited: 1-855-825-2712
Fax, standard: 1-855-825-2711
Call us: 1-888-978-0862 (TTY/TDD 711), 24 hours a day, 7 days a week
Write us:
First Choice VIP Care Plus
Attn: Pharmacy Prior Authorization/Member Prescription Coverage Determination
PerformRx
200 Stevens Drive
Philadelphia, PA 19113