Important Information About Hurricane Ian

Due to Hurricane Ian:

• Prior authorization requirements for medical services will be relaxed, until further notice.
• If there are refills on your medication and you need to fill sooner than you usually do, you may obtain them even if it is too early.
• You may experience longer than usual hold times when calling us.
• Medications may be filled at any pharmacies (including CVS, Rite Aid, Walgreens, Wal-Mart, and others) in any state, until further notice. Use of out-of-network pharmacies is authorized when access to in-network pharmacies is unavailable.Use of out-of-network or out-of-state providers will be allowed for medically necessary services.
• Medically necessary emergency or urgent care will be covered. If you are having an emergency, call 911.