NaviNet frequently asked questions

If you are already a NaviNet user for your other health plans, go to go to NaviNet Opens a new window or NaviNet's office search Opens a new window to request access to First Choice VIP Care Plus information on NaviNet.

If you are not a NaviNet user, go to NaviNet Opens a new window and click Sign up now. Be sure to complete all information requested.

It will take 7–10 days to get access once you have provided all information requested.

You can get information can by contacting Provider Services at 1-888-978-0862.

To add First Choice VIP Care Plus, go to NaviNet Opens a new window or NaviNet's office search Opens a new window to request access to First Choice VIP Care Plus information on NaviNet.

Each provider office has a designated NaviNet security administrator. This person can give you access. If you do not know the name of your NaviNet security administrator, ask another NaviNet user in your office to look under My Profile to see the name of your security administrator.

Each provider office has a designated NaviNet security administrator. This person can assist you in identifying your ID and resetting your password. If you do not know the name of your NaviNet security administrator, ask another NaviNet user in your office to look under My Profile to see the name of your security administrator.

The NaviNet Customer Support line is 1-888-482-8057.