Important Information About Hurricane Dorian

Due to Hurricane Dorian:

• Prior authorization requirements for medical services will be relaxed, until further notice.
• If there are refills on your medication and you need to fill sooner than you usually do, you may obtain them even if it is too early.
• You may experience longer than usual hold times when calling us.
• Medications may be filled at any pharmacies (including CVS, Rite Aid, Walgreens, Wal-Mart, and others) in any state, until further notice. Use of out-of-network pharmacies is authorized when access to in-network pharmacies is unavailable. Use of out-of-network or out-of-state providers will be allowed for medically necessary services.
• Medically necessary emergency or urgent care will be covered. If you are having an emergency, call 911.

Learn more about these and other important changes.

Quick links

• Enrollment Learn about Medicare-Medicaid plans and find out if you're eligible.
• Prescription Drug Coverage Determination See how to contact us when you are asking for a coverage decision about your Part D prescription drugs.
• Find a Drug Search our list of covered medicines.
• Request for Redetermination If First Choice VIP Care Plus denies to cover or pay for a prescription drug, you or your representative can ask us to review our decision.